Businesses are switching away from traditional phone lines to VoIP connections in their droves – but this type of connection is available for residential customers, too, who can make the most of all the benefits that VoIP offers.
From cost-effectiveness to quality, we explore below exactly why you should consider changing to VoIP – but before that…
What Exactly IS VoIP?
Fair question. VoIP stands for Voice-over-Internet Protocol and is an alternative to using a traditional phone line connection to make calls. Instead, VoIP works via an internet connection, which digitizes voice signals. Some VoIP providers utilize cloud technology, offering a service that works in tandem with, rather than replacing, the phone line connection.
VoIP calls can be made from a computer, a special VoIP phone, or a regular phone connected to a VoIP adapter. Usually, your computer can be used at the same time as a VoIP call is being made, and internet ‘hotspots’ in airports and cafes, for example, can allow users to access their phone and messages while out and about.
There are many advantages to switching to VoIP, which we take a look at below.
One of the most compelling reasons to switch to VoIP is that calls tend to be a fraction of the cost that you would pay when using a traditional landline. With many household budgets tight right now, this could be a crucial saving. And if you have family abroad, you could stand to save even more, with low prices for calls to other countries – and even bigger savings available with some providers that offer international call plans.
When it comes to finding the best VoIP service for home use, you may wish to look for a provider that offers a thirty-day money-back guarantee so that you can try the service before committing to a contract to see exactly how much you could save every month.
Another advantage that VoIP offers is its huge range of handy features and tools that can make day-to-day life admin much easier! Message management facilities available with some VoIP packages include voicemail transcription and group messaging services.
You may want to look for a VoIP that offers caller display, spam blocking, call forwarding to numbers of your choosing, and outgoing caller ID blocking. A service that features virtual fax may be of interest, too, that’s connected to your number and receivable via email.
And if you’re worried about a potentially complex set-up, rest assured that getting a VoIP connection going is really easy, with, in most cases, no complicated equipment or extra wiring required. You may even be able to get set up within a few hours of signing up with a provider.
Consider looking for a provider that doesn’t charge for initial setup – and you may want to consider a VoIP service that incorporates a mobile app that’ll allow you to take your home number with you on the move!
And on top of everything else, VoIP calls are known for, generally, offering higher sound quality than those made via regular phone lines – this is due to their digital nature. Connections made via fiber-optic lines are likely to have the clearest audio of all. Further, VoIP calls are much less likely to encounter service interruption, especially when making calls to another country. So, if you have family members living abroad, VoIP is a great option to avoid getting unexpectedly cut off mid-call or experiencing distortion on the line.
VoIP calls are inherently more secure than those made over a landline; VoIP calls, which connect over the internet, benefit from two-way encryption, so you can have the peace of mind that your call is unlikely to be vulnerable to snoopers. Some VoIP providers offer even more enhanced security tools and are worth considering on this basis.
And just when you thought there couldn’t possibly be any more advantages to switching to VoIP at home, it turns out that many providers offer handy integrations to your favorite apps and platforms, too! Some providers enable connections to Amazon Echo, as well as to a range of third-party and mobile apps.
Home Business Use
If you run a small business from home, then VoIP could be your new best friend. As well as all the benefits listed above, many VoIP providers offer an incorporated virtual receptionist, enabling you to manage your incoming calls professionally and ensuring that no call or message slips through the gap.
Custom greetings, dial-by-name directories, call analytics, and call monitoring are all features you may wish to look for in your VoIP to help your small business run as smoothly as possible.
So there you have it, the reasons why you should switch to VoIP at home – especially if you regularly make international calls. With so many VoIP providers entering the market, take some time to compare your options so that you can find the best value for money choice for your household and have access to the features and tools that you want.