Did the UPS lose your package? Check out this article for tips on how to find your package or fill a claim. Whether you’re looking for something for your kids or someone else, there’s no one that doesn’t want a package!
It can be hard to understand the excitement and the anticipation when your package is sitting at a post office, or even in your mailbox, but it’s also hard to understand why you would be upset with the USPS when you’re expecting a package and they’ve just told you that your package has been lost. Parcel claims is a hard issue to discuss.
It’s easy to let the pressure and anxiety get to you. While the process of ordering and receiving packages from UPS can be stressful at times, it’s also a pretty quick and easy process. If you’re looking for a stress-free process, then you should try out the UPS Pickup and Delivery Service for a more convenient way to handle your deliveries. Do not make your ups lost package case harder than it actually is
Start a Claim
First, you’ll want to start a claim by visiting the UPS.com site and logging in.
You can use your regular login credentials (your email address and password) to get started.
If you don’t already have a UPS account, you’ll want to set one up.
If you do already have a UPS account, you’ll want to log in and go to your “My Account” page.
Provide Shipping Information
Once you’re logged in to your account, you’ll want to enter your shipping information.
If you’re using a tracking number, enter that into the appropriate box.
You’ll also want to enter the package’s origin and destination addresses.
Keep in mind that this is the information that UPS will need in order to be able to track your package.
Prove Who You Are
Next, you’ll want to provide some sort of proof that you are, in fact, the owner of the package.
This is important because UPS is required to make a “reasonable effort” to find your package if they do end up losing it.
So, you’ll want to prove to them that you are the owner of the package.
You can do this by providing a copy of your driver’s license or other photo ID.
Submit Your Claim
Now, you’ll want to submit your claim.
To do this, click on the “File a Claim” button on the top of the page.
The next page will allow you to provide additional information that UPS will need in order to be able to process your claim.
Provide Additional Information
This information will help them be able to better locate your package.
How Long Does the Claim Process Take?
In addition to being able to track your package, UPS is required to respond to you within five business days.
That means that if you file a claim within that five-day window, they should be able to respond to you within a couple of days.
If you have any questions about the claim process, you can also contact the UPS customer service team at 1-800-UPS (1-800-842-7839).
Why Have I Received a Damage/Loss Notification Letter from UPS?
One of the main reasons why you might be receiving a damage/loss notification letter from UPS is if they are unable to locate your package.
If you’re receiving this type of notification letter, then it’s highly likely that your package was lost in transit.
Why Did UPS Lose My Package? One of the main reasons why UPS loses packages is because of “human error”.
Will UPS Pay to Replace My Missing Package?
Naturally, the answer to this question is no.
You should not expect to be able to get your package replaced.
That’s because UPS is not obligated to pay to replace lost packages.