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Connecting Your Business’s Brand to Your Audience

Branding is a key part of any business. You’ve likely heard or read this a million times, especially in recent years. The focus on marketing, even for small- to medium-sized businesses, has grown so much because of the prevalence of social media. The accessibility and availability of digital tools to reach out and engage with consumers have been a bridge for businesses and it only continues to grow.

But if you own or manage a business, and are not quite sure how all this works, don’t worry. This article will show you how your brand can connect with your target audience.

What is a Brand?

Yes, your brand does involve color, typeface, and a logo. They are important representations of what your business is. Generally, the more recognizable your brand is, the better.

There’s also the psychology associated with logos. According to Insider, fast food stores use the colors red and yellow to invite people to eat. Find the right mix of aesthetic design to represent your business and be consistent with it.

But those three elements are not the only ones that make your brand. In fact, your brand’s messaging can be more important than your logo or colors. Brand messaging is exactly that – what message your business is trying to convey. This can be in the form of your vision, mission, and values.

To define your brand messaging, think about what your brand means to your customers.

Your brand’s values are a good place to start. Think about what qualities your business is focused on. Is it customer experience? Is it integrity? Is it value for money? Once you have that down, you’ll have a clearer picture of what your message is.

Remember, before you use your brand to connect with people, you should first understand what exactly your brand is. If you’re having a difficult time with this, you may consider enlisting the services of a PR agency to help you.

All About Your Audience

Since your ultimate goal is to connect with your audience, you also need a clear picture of them.

The truth is, this is an ongoing process. This means, you’ll always have to work hard to understand your audience, mainly because their needs and preferences also change over time. But when you do get a good grasp of their needs, you’ll also know where those coincide with what your business is offering, improving your chances to sell.

So, the question still stands – how do you get to know your audience.

Well, you ask them. One of the easiest ways to understand your target audience is to straight out talk to them. Engaging with your customers on online platforms won’t only help you find out about their preferences, it’ll also give them a channel to tell you things about your service that you may not yet know.

Using social media for this gives your customers the extra incentive of being more familiar with the medium. The more you encourage healthy conversations and discussions, the better for your research and your branding in general.

You can also do this during ongoing marketing campaigns or other promotions. Get real-time feedback that can inform future decisions.

According to Medium, brand is a business essential, but only if you know how to use it to best engage with your audience.

Jeff Campbell